How It Works

Real people. Your chosen accent.

100% HUMAN — NEVER AI

Every call answered by a trained professional who sounds like they're part of your team — in the accent you choose. From first ring to full integration, it's seamless.

The Process

Three steps to every call handled

1

A Real Person Answers

Within 3 rings, a trained human receptionist answers in your company's name — in the accent you choose. No bots. No AI voice. No hold music. Just a real, friendly professional who sounds like they're sitting in your office.

  • Your company name & custom greeting
  • Choose your accent: British RP, regional UK, American & more
  • Available 24/7 or business hours
2

They Qualify the Caller

Using your custom script, our receptionists gather exactly what you need — contact details, case type, urgency level, appointment preferences. They think on their feet because they're real people, not a decision tree.

  • Custom intake scripts per practice area
  • Real-time urgency triage by a trained human
  • Bilingual & multi-accent support available
3

They Connect You Seamlessly

Urgent? They transfer the call live. Routine? They book the appointment. Either way, you get a detailed summary in seconds — and your caller never knows they weren't speaking to your in-house team.

  • Warm live call transfers
  • Instant email/SMS summaries
  • Direct CRM integration
Onboarding

Get started in 24 hours

Day 1

Discovery Call

We learn about your practice, your callers, and your preferences.

Day 2

Script Approval

We draft your custom call script. You review and approve.

Day 3

Go Live

We start answering. You start growing.

We handle the setup. You handle your clients.

Integrations

Works with your existing tools

No switching required. PhoneSteward integrates seamlessly with the platforms you already use.

C

Clio

Legal practice management syncing

S

Salesforce

CRM contact & lead management

H

HubSpot

Marketing & sales pipeline updates

G

Google Calendar

Real-time appointment scheduling

O

Outlook

Calendar & email integration

S

Slack

Instant call notifications & summaries

dashboard.phonestewart.com
Calls Today
47+12%
Avg Response
8s-3s
Transferred
12+4
Missed
00%

Call Volume

Last 7 days
Mon
Tue
Wed
Thu
Fri
Sat
Sun

Recent Calls

SJ

Sarah Johnson

New Lead

transferred

2 min ago

MC

Michael Chen

Appointment

scheduled

8 min ago

EB

Emily Brown

Inquiry

message

14 min ago

DW

David Wilson

Follow-up

scheduled

23 min ago

Features

Everything you need to manage every call

HIPAA Compliant

Trained receptionists. Encrypted data. BAA available.

24/7 Coverage

Never miss an after-hours call again.

Your Accent, Your Choice

British RP, regional UK, American, or bilingual — choose how your receptionist sounds.

Real-Time Dashboard

Monitor call volume, response times, and outcomes.

Instant Notifications

Get call summaries via email, SMS, or Slack.

Real People, Dedicated to You

Not AI. Not offshore scripts. Trained UK professionals who learn your business inside out.

Don't take our word for it. Call and hear it yourself.

Ring our number right now. A real person will answer — not a bot, not a recording. Experience exactly what your callers will get.

No credit card required. No AI. Just real people.